You can chose to receive this notification by email, text or both. If you switch to paperless mail we’ll automatically send you an email notification to let you know when you have a new item of mail to view online or via the mobile app. Converting these customers to paperless statements can generate significant cost savings, especially if your monthly statements are processed in-house. You can switch to paperless and receive your account statements and mail online by clicking on the Paperless settings option in the main menu within. When you switch to paperless mail, this means we’ll send letters and documents related to your account to your Online Banking Mailbox or mobile app rather than by post. ![]() To view your statements online click on the ‘Statements & transactions’ option in the main menu within Online Banking and select the 'Statements' option under the ‘Your statements’ section. With online statements, you can: Access up to 24 months of account statements. When you switch to paperless statements, you can view, download or print up to 7 years of statement history in PDF format within Online Banking. Its the fast, safe and easy way to stay on top of your account statements. You can choose to switch your account statements or mail back to paper at any time. ![]() From here you can choose to switch some or all of your eligible accounts to receive statements or mail online rather than by post. When making this decision, it helps to benchmark your experience against peer norms. In that case, the bank could maintain its current strategy or seek to accelerate conversion by introducing fees for paper statements. You can switch to paperless and receive your account statements and mail online by clicking on the ‘Paperless settings’ option in the main menu within Online Banking. Did you know that you can change how you receive your monthly statements If you dont want the extra mail, you can. A bank, for instance, might already offer paperless statements to every customer opening a new account.
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